Hope Springs requests that a credit card is kept on file in our office as a back-up for unpaid charges.
When you call to make an appointment, we will ask for a credit card number to hold your spot for you. No charges will be made to your card if you pay by cash or check during your session attendance. However, if you incur charges, and you have not paid your bill, your card will be charged. If you no-show an appointment, your card will be charged that day.
You have the right to see a summary of all charges to your account at any time. You also have the right to a receipt at any time.
If your card has insufficient funds or returned charges (charge-back), you will be subject to a $75.00 fee.
Your psychologist would be glad to review this policy with you on the first visit if you have any questions or concerns at that time.